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Membership Terms and Conditions:

Membership benefits and discounts cannot be combined with other offers or promotions, and are non-transferable.

Please provide at least 24 hours’ notice if you cannot attend an appointment. Late cancellations or missed appointments will incur a 50% charge.

Membership may be cancelled at any time, provided at least 5 working days’ notice is given before your next payment. Please email manager@tivolichiropractic.co.uk to cancel. Cancellation ends all membership benefits and any future appointments will be charged at the pay-as-you-go rate.

Refund requests must be submitted to manager@tivolichiropractic.co.uk within 180 days of the most recent payment date. Refunds do not apply to services already provided.

A £2.00 administration fee may apply for failed direct debit payments where charges have been incurred.

We reserve the right to update these Terms & Conditions at any time. Members will be notified of any significant changes.

Payments are processed securely via London & Zurich and are covered by the Direct Debit Guarantee. All processing complies with UK GDPR laws and the Data Protection Act 2018.

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  • Tivoli Chiropractic Clinic - Chiropractor & Physiotherapist Cheltenham place picture
    Tivoli Chiropractic Clinic - Chiropractor & Physiotherapist Cheltenham
    5.0
    Based on 161 reviews
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    Justyna Jalocha profile picture
    Justyna Jalocha
    10:06 21 Apr 23
    Fantastic service at Tivoli! They make you feel like they genuinely care and want to help you get to the root of the problem. Ellie is very professional and attentive, she has changed my life! Kate on reception is lovely and very helpful. Couldn’t recommend Tivoli enough!
    Mandy Shardlow profile picture
    Mandy Shardlow
    09:00 22 Mar 23
    Ellie has helped massively with my back issues using multiple techniques to fix it. I now have exercises to help with strengthening my back going forward. With Ellie being very easy to talk to, knowledgeable and feeling refreshed when I leave it makes it an appointment l enjoy. Will recommend Ellie to family and friends. Booking is easy and Tivoli Chiropractic’s is a very professional and polite team.
    Jamie profile picture
    Jamie
    13:05 05 Feb 23
    The facility is brilliant, clean efficient and friendly. They have a range of expertise to help get you moving correctly again.
    I have personally used the chiropractic facilities, but I am sure the rest of the staff are just as good.
    Katie on the front desk is your first contact and she portrays the excellence of the facilities with her attention to detail and friendly demeanour.
    Stef K profile picture
    Stef K
    09:08 29 Dec 22
    Nadene is a fantastic Chiropractor, I would and do recommend her to all my friends and family. Warm and welcoming team at the clinic. I can honestly say after being part of the Tivoli Family even before the clinic opened I would not trust anyone else to look after my family.
    Kirsty Coleman profile picture
    Kirsty Coleman
    09:47 28 Dec 22
    I cannot recommend Tivoli chiropractic clinic enough.
    I first went to see Nadene 6 years ago after the birth of my daughter and my sciatica was so bad that I could barely move. Within a couple of appointments she had me moving and pain significantly reduced.
    But from that point on Nadene has been a part of my whole families well being and we come to the clinic on a regular basis. We couldn’t be without her!
    Nadene is a fantastic chiropractor and the whole clinic team are friendly and professional.
    Jane Raymond profile picture
    Jane Raymond
    11:31 17 Nov 22
    I am so glad I found McCoy at the Tivoli Chiropractic Clinic. Having just arrived from Australia I was worried about finding a practitioner who used the sacro-occipital technique I was familiar with, but I need not have feared! My back and neck are so improved. McCoy is always positive and as well as great treatments, she gives very helpful advice on day to day small changes that make a real difference. Thank you Tivoli Chiropractic Clinic!
    Peter Ethelston profile picture
    Peter Ethelston
    08:26 14 Oct 22
    Tivoli Chiropractic Clinic was recommended to me as I was struggling with hip pain that was getting to the point where I was struggling to run or sit for extended periods and it was waking me up at night. I went for an assessment, had 5 treatments and another assessment and am now moving into a maintenance phase with exercises. The chiropractor who is treating me has been professional, friendly and helpful throughout. The treatments have helped far more that I had expected and I am almost pain free and without medication. I was also given helpful advice that alleviated other symptoms that I was dealing with. Reception is friendly and helpful and I have always managed to get appointments at times that suit me. The environment is clean and accessible and I have felt well looked after.
    Hels Myatt profile picture
    Hels Myatt
    16:05 08 Oct 22
    McCoy has so much knowledge & has worked miracles on my ongoing pain. After only a few short weeks the difference is incredible. I would highly recommend this clinic to anyone. The whole team are friendly & I always feel welcomed!
    Emma profile picture
    Emma
    17:11 04 Oct 22
    Nadene and the brilliant team at Tivoli Chiropractic have helped me with an ongoing issue that affects my long-distance running. I’ve tried every kind of treatment in the past without any solution, but thanks to Nadene, I feel like I have got to the bottom of what it is and how to manage it, and am now able to train for a new marathon with less fear of pain. Thank you, Tivoli Chiropractic!
    Kirk Steel profile picture
    Kirk Steel
    17:23 29 Sep 22
    I have had a number of treatments at Tivoli Chiropractic utilising both chiropractic and sports massage services. In all cases, regardless of who has treated me, I have always had an amazing service. It is not always comfortable but I know that my muscles and skeleton will be all the better for it! I have recommended the practice to a number of friends and colleagues and we all agree - it is outstanding in all areas.
    Nicky Hilton profile picture
    Nicky Hilton
    12:47 28 Sep 22
    Nadene and colleagues offer a wonderful, professional service tailored to your needs. I’d not been to a chiropractor before, and wasn’t sure what to expect, but Nadene took the time to explain the treatment, answer my questions, and involve me fully in all decisions. I would highly recommend the clinic.
    Jess profile picture
    Jess
    18:13 05 Sep 22
    I've had a wonderful experience with Nadene. I was so nervous to go to a chiropractor but my shoulder and back pain was so bad I had to face it. She was very attentive and thorough in her initial assessment and in just half a dozen sessions I was barely in any pain at all! I can't recommend her enough to anyone thinking about trying it.
    Rebekah Kubista profile picture
    Rebekah Kubista
    19:02 03 Sep 22
    I've been seeing Nadene since 2016 and have followed her from place to place until she opened Tivoli Chiropractic. She and JJ have built a phenomenal business with an incredible team of people. Their knowledge of the body and modern practices combined with their wide range of therapies make them the number one place to visit for your needs. I have referred several individuals to the clinic and will continue to do so.
    Julie Mokume profile picture
    Julie Mokume
    17:55 25 Aug 22
    For over 15 years I have been treated by many different chiropractors so I can say with absolute certainty that Nadene is by far the most competent, thorough and effective chiropractor I have ever found. This, as well as her extensive knowledge (not just in the chiropractor sector - I actually asked her if she was a doctor in my last session!!), care and passion only scratch the surface as to why I would recommend her to anyone needing treatment. There’s no quick in-and-out the door approach like many in the profession - there is never the feeling of being rushed out the door as Nadene always takes her time to ensure I get the most out of each treatment session. Seeing Nadene is like seeing my sister; she listens, she consults, she advises and moreover - she’s not afraid to pull me up on matters such as not having started Pilate lessons yet or had a ‘mommy MOT’ - yet always does so with such diplomacy and genuine care for my needs. Nadene is very easy to talk to and I usually leave with my ribs hurting from laughing so much. I honestly can’t speak highly enough of her. If you need treatment - please, give her a go because she’s awesome ☺️
    Simona Sudziute profile picture
    Simona Sudziute
    14:45 09 Aug 22
    Received shockwave treatment for my hip which worked so well. Thank you.
    Nina C profile picture
    Nina C
    12:48 21 Jun 22
    The place is clean and comfy, making me feel less stressed. My therapist JJ is professional and friendly.
    Mathilda Brown profile picture
    Mathilda Brown
    13:58 28 Apr 22
    Great staff. Helpful and informative. Brilliant local business.
    Elaine Bailey profile picture
    Elaine Bailey
    13:21 23 Apr 22
    After several months of feeling I would have to face up to a chronic painful back I discovered the clinic and Nadene at the Suffolks fair. She assured me that she would be able to help with this problem and I booked an assessment at the clinic, followed by several treatments. I can honestly say the pain has gone and my back feels robust and reliable again such that I can happily lift my grandchildren without fear. She has been very encouraging, suggesting various things I can do to keep myself agile.
    Charlotte profile picture
    Charlotte
    07:00 21 Apr 22
    At 19 weeks pregnant, pelvic girdle pain struck leaving me hardly able to move or walk without pain. By chance I was recommended to see pregnancy chiropractor, Nadene Lidington. From my first appointment with Nadene her treatment was magic, fully assessing what were the contributing factors to my PGP and her tailored treatment provided instant relief from the pain. I left the clinic able to walk normally again, very happy. The frequency of my visits are tailored to how my body is responding to the treatment as I progress through pregnancy, but the PGP is so well managed now I am no longer limited by it despite my job requiring extensive hours of driving. I cannot recommend the Tivoli Clinic and Nadene enough, especially for pregnancy related ailments, her warm and super friendly professionalism is equally matched by her extensive knowledge and methods of treatment. At my last appointment Nadene treated my pregnancy acid reflux, something I had no idea could be treated. I had never heard of a pregnancy chiropractor before but I feel very fortunate that I was recommended to see Nadene, she has transformed my experience of pregnancy for me to be able to finally enjoy it. For those suffering with PGP or any pregnancy ailments, you do not need to suffer, make an appointment to see the lovely Nadene.
    david david profile picture
    david david
    15:26 08 Feb 22
    A very friendly team and thoroughly professional. Kelly has helped me tremendously in a short period of time. Highly recommended.
    Lyn Davison profile picture
    Lyn Davison
    14:42 08 Feb 22
    Very friendly, very professional, would definitely recommend Tivoli Chiropractor Clinic.
    Emily Simons profile picture
    Emily Simons
    17:06 03 Feb 22
    I had a Mummy MOT appointment with Louise and couldn’t recommend her more. She listened carefully to my questions and concerns and provided a thorough check up which left me feeling very reassured. I would urge anyone who is post partum to book in and get themselves a Mummy MOT with Louise!
    Katie Cornwell profile picture
    Katie Cornwell
    16:35 20 Jan 22
    Angela was amazing! She was quick to diagnose my problem and give excellent expert treatment. Such a lovely person too - and all in a beautiful environment. I would highly recommend.
    Gabriella Esposito profile picture
    Gabriella Esposito
    19:39 09 Jan 22
    Cannot recommend enough!! Helped me out so much.
    Kim Fuellenbach profile picture
    Kim Fuellenbach
    18:14 27 Dec 21
    I can only speak extremely positively about the team at Tivoli. I have seen Gabby for a number of sessions and my neck pain and hip flexor issues have noticeably increased. Gabby communicates so clearly and gave me great exercises to do at home. I particularly appreciate her long-term outlook to ensure I’ll be able to manage myself in the long run. Excellent!
    Anselm Guise profile picture
    Anselm Guise
    08:09 21 Dec 21
    Always feel better after being beaten up !!! Seriously, really great work is always done when I see Nadine and Gabby. Strongly recommended.
    Ian Harvey profile picture
    Ian Harvey
    18:41 18 Nov 21
    Nadene was fantastic in diagnosing my back problem and then resolving the issues, I am now pain free after a few sessions. She really takes time to listen and understand the issues before working on a programme of rehabilitation and personal exercise. A very caring practise which has your well-being at the heart of their business. I have already recommended Nadene to a few friends who are suffering various joint issues as they can see what a positive impact she has had on my back. Many thanks Nadene, hopefully I won’t need to return!
    RMC Cogan profile picture
    RMC Cogan
    13:18 10 Nov 21
    Had a bad back for nearly 20 years now due to courier work. Kelly has done an exceptional job on helping me with my back pain, Thank you kelly
    John Pymer profile picture
    John Pymer
    09:08 01 Nov 21
    I had a fantastic treatment with Gabby at this clinic. The session was purchased for me as a gift and Gabby was brilliant in taking the time to understand what I might expect and need, and very professional throughout the treatment that she delivered. I'd highly recommend Gabby and the clinic to anyone looking for such services.
    Sally Parsley profile picture
    Sally Parsley
    11:07 29 Sep 21
    I have been treated by Nadene for many years. She has a fantastic manner and has tailored my treatment around my medical needs and has guided me through getting my hypermobility diagnosis. My children have also be treated by Nadene, she works with their needs and explains everything to them. I would highly recommend Nadene.
    Scott Salter profile picture
    Scott Salter
    13:11 14 Sep 21
    My first experience receiving chiropractic treatment and would thoroughly recommend. Kelly is really friendly and my back is feeling a million times better! Can't recommend enough!
    james buckley profile picture
    james buckley
    20:29 13 Sep 21
    I have been receiving treatment from Kelly Nicol on a very painful shoulder. I have seen a huge improvement and now I only need to see Kelly once a month. She is patient and clearly very knowledgeable , I would definitely recommend her
    Max scarrott profile picture
    Max scarrott
    18:51 13 Sep 21
    10/10. Have never had a bad experience here, and everyone I have recommended has been either fixed or improved. Very friendly and understanding would highly recommend.
    Katie Dobson profile picture
    Katie Dobson
    06:12 26 Aug 21
    I’ve had ongoing issues with my back and neck, so came to see Nadene after recommendations from friends. After just 4 sessions I’ve noticed 100% improvement and wish I’d come sooner! The clinic is gorgeous and Nadene is so friendly and knowledgeable. I will be recommending Tivoli Chiropractic Clinic to all my friends and family
    Andy Ball profile picture
    Andy Ball
    20:32 25 Aug 21
    After suffing with an undiagnosed hip problem for a number of years and following a series of (uncuccessful/unhelpful!) programs with other Chirporactors, I began seeing Nadene at Tivoli Chiropractic in 2019.

    From the get-go I was really taken in by Nadene's sytle of care. She's provided an unparalleled level of care, attention and knowledge around my hip issue that has now allowed me to understand and manage it inline with my ongoing sports goals and lifestyle.

    Highly recommend!!
    Maggie Grady profile picture
    Maggie Grady
    07:02 23 Jul 21
    Nadene is a wonderful chiropractor! I came with a nasty back injury and she really helped me through, with excellent, tailored treatment, but also with plans for rehabilitation. I thoroughly recommend this practice.
    Jess Parsons profile picture
    Jess Parsons
    07:26 28 May 21
    A fantastic clinic. Nadene explains everything in simple terms so you can understand yourself what is going on with your body. Totally professional but with a twist of down to earth friendliness.
    Ali Brinsford profile picture
    Ali Brinsford
    17:09 20 Apr 21
    I genuinely could not be more happy to recommend Nadene and Tivoli Chiropractic Clinic!
    I went with a chronic back pain and knee issues and have had the best treatment.
    I feel stronger and more confident in my body than I have done in years! Incredibly knowledgeable and made to feel at ease straight away.
    Thank you so much!
    Gina Morris profile picture
    Gina Morris
    15:59 09 Apr 21
    I have been receiving treatment for a frozen shoulder since February of this year 2021! and I have to say the treatments are truly amazing. I have been seeing Kelly Nicol who has helped me massively in helping me work towards getting the movement back in my shoulder. I have had a mixture of acupuncture, manipulation and exercises to help with my road to recovery.

    Over a period of three months I have nearly achieved a full recovery which is fantastic as in such a short space of time this has been achieved. I fully recommend this Clinic and rate it as a five star, the staff at the Climic are so welcoming and friendly, you get a first class service.
    Mark Bond profile picture
    Mark Bond
    20:45 17 Mar 21
    After just 3 sessions of physio and a tailored exercise regime while awaiting hip surgery I am now relatively pain free and walking normally for the first time in 12 months. A massive thank you to Angela and the Tivoli team! I only wish I had gone to you sooner!
    Simon Green profile picture
    Simon Green
    23:05 25 Jan 21
    Another 5 stars! A huge thank you to Tivoli Chiropractic Clinic and especially Nadene who’s vast experience, patience, genuine understanding and magic hands have transformed me back into exercise and normal life, something I never expected to happen so fast after being lifted by three paramedics at two in the morning with excruciating back pain! I can’t recommend the level of treatment or service provided highly enough. Thank you
    Eirlys G profile picture
    Eirlys G
    12:43 13 Jan 21
    My first experience of visiting a chiropractor was with Kelly Nicol. She is very friendly and I felt at ease instantly. The treatment (and homework!) is ongoing but I feel so much better after each visit. Thanks Kelly.
    Steven Orr profile picture
    Steven Orr
    22:45 12 Jan 21
    Wonderful set up they have at the clinic, with all the gadgets and very skilled and professional staff there. I had lower back pains and after just a couple of sessions, I could feel the difference. They use acupuncture, massage, manipulation and pure skill to help correct spine and associated muscle problems. Any back pains I get in the future - Tivoli Chiropractic Clinic are my first choice. Highly recommended.
    Chris Fawcett profile picture
    Chris Fawcett
    17:35 12 Jan 21
    I had a painful shoulder which was affecting my arm movement and increasingly affecting my sleep. I have been consulting Nadine for three months and am delighted with both the initial diagnosis and the treatment offered. I understand this is not a ‘quick fix’ but will need regular treatment and exercise to improve my mobility in order to regain full movement. Nadine’s expertise has helped reduce the pain, improve my sleep and maintain my positivity as my shoulder improves. I have no hesitation in recommending the clinic - very professional!
    Olivia Unwin profile picture
    Olivia Unwin
    13:12 16 Dec 20
    After having my first daughter I had a uterine prolapse. The GP told me nothing much could be done and I’d probably wet myself every time I went for a run for at least one year, maybe forever. Good luck, bye bye. No further help.
    When I heard Louise talk at a well-being event saying the exact opposite of this and that women need not suffer endlessly after having a child I booked straight in.
    To my amazement she helped me get my pelvic floor in pretty good shape again. She has also supported me and given me advice in my current pregnancy, she really cares about her patients. I shall certainly be rebooking after I’ve had my second child!!!
    Will Hayes profile picture
    Will Hayes
    21:47 10 Nov 20
    Nadine is so much more than just a chiropractor. She’s Knowledgable, fun, caring, assertive when I’m not looking after myself, genuine and she evidently wants the best for her patients. The set up oozes professionalism and I leave every time feeling so much lighter and freer from all my aches, pains and stresses. If only I actually did the stretches. A must visit
    Clairey profile picture
    Clairey
    11:18 10 Nov 20
    I always leave here feeling much better. I really like the way Nadene doesn't just treat the problem but tries to find the cause and then gives me homework to do to address the issue. Good range of treatment including acupuncture and massage, plus we always have a good natter and a laugh, just what's needed at the moment!
    Sean Rodger profile picture
    Sean Rodger
    21:34 08 Nov 20
    I feel completely different since I’ve been going to the clinic. I was in agony before where I couldn’t want from the bedroom to the room next door without limping with back and leg sciatica pain however I have been going to the clinic just a little over a month and I cannot rave enough about the improvement. T staff are super friendly too. Deffo 5 stars.
    Rachy Roxy profile picture
    Rachy Roxy
    23:34 04 Nov 20
    After an awful experience years ago with a chiropractor I said I would never go to a clinic again ....!! Then by magic I met Nadine, “ The Body Whisper “ I can’t express how wonderful, professional, dedicated, understanding, kind and brilliant she is. One visit and you will be hooked !! I would never go to anyone else and during this pandemic I have never felt so safe and secure. My back is feeling so much better and trust her completely. The receptionists are welcoming, the clinic is Spotless and they are following all of the guidelines. Nadine goes the extra mile with her clients make an appointment and experience it for yourself you will not be disappointed!!
    Melissa Lucas profile picture
    Melissa Lucas
    20:31 30 Oct 20
    Honestly one of the best experiences I have ever had with a Chiropractor! I suffer from very bad back pain and I cannot fault one thing about this clinic. Nadene is absolutely fantastic at her job and genuinely cares about her patients. She goes above and beyond and I wouldn't go anywhere else!
    Helen Tuckey profile picture
    Helen Tuckey
    08:51 28 Oct 20
    In these strange times it feels good to come somewhere so welcoming. The receptionists are always friendly and efficient, and the window display is magnificent!
    Nadene was recommended to me and has been treating my shoulder for a few weeks. She genuinely cares about it getting better. I completely trust what she tells me and even feel motivated to do my exercises!
    Diana Sousa profile picture
    Diana Sousa
    17:27 27 Oct 20
    I just love Nadene... she is funny and more than that she is an amazing professional... i cant remember last time i had no pain on my back till i came to see her... She's honestly there to help everyone not for the money.. i would defenelly recommend it !
    Rachel Mcdonald profile picture
    Rachel Mcdonald
    21:46 25 Oct 20
    I am truely grateful for Kelly and the Tivoli Chiropractic clinic. Kelly is attentive, takes a true interest in her patients and goes the extra mile. I look forward to my sessions and enjoy making it a part of my life maintenance.
    Georgina McDonald profile picture
    Georgina McDonald
    08:05 19 Oct 20
    Nadene at Tivoli Chiropractic is amazing!! she has help me with so many of my different injuries and constant aches and pains. Not only is Nadene lovely so is her Team, you are always welcomed with and friendly smile and nice little chat, which is already one step to making you feel better :) I really couldn't recommend her enough.
    Ruth Owen-Overton profile picture
    Ruth Owen-Overton
    12:36 16 Oct 20
    Nadene and her team of professionals are outstanding in their care and support. They have literally kept me moving. I trust them completely and highly recommend this practice.
    Duncan Matthews profile picture
    Duncan Matthews
    13:35 13 Oct 20
    Everytime i have issues with my old back pain which consistantly comes back i take a trip ti see Nadine and like Coldplay says, she fixes me. Amazing service and knowledge. You can only get better afrer a visit.
    Julia Mortlock profile picture
    Julia Mortlock
    08:09 22 Sep 20
    Plantar fasciitis is so debilitating......my latest 'episode' was particularly painful and long lasting (several months). I had tried all the usual remedies (stretching, comfy supportive shoes, foot socks etc) but to no avail. Following shockwave treatment I am now completely pain free! For those who suffer from this painful foot problem I cannot recommend shockwave treatment at the Tivoli Chiropractor enough. I visited the practice during Covid and felt completely safe in Nadine's hands.
    Ceridwen James profile picture
    Ceridwen James
    11:22 05 Sep 20
    Fantastic first experience at Tivoli Chiropractic Clinic with Kelly.
    Kelly is very professional and very knowledgeable, and with this comes a lovely personality that encourages and lifts you too.
    I would highly recommend the Clinic and the wonderful work they do.
    Nicki Ryder profile picture
    Nicki Ryder
    17:55 26 Aug 20
    I booked my dad in with the physio, Ange and he is so pleased that he went, before returning to Bahrain. He's been really suffering and he was just pleased to hear that it's nothing too sinister. He left Ange armed with a plan to help alleviate the pain and fix the issue. He said she was really knowledgeable and really put him at ease. Thank you, Ange!
    Emma OC profile picture
    Emma OC
    08:31 19 Aug 20
    Wonderful place and service. Holly and Kelly are extremely friendly and professional. I had pain in my arm and shoulder for years and in a few weeks Kelly has sorted it as well as advising me on care and exercise at home. Booking was efficient and simple. I have recommended Tivoli Chiropractors already to several friends and will continue to use them in the future.
    Alex Van Dyke profile picture
    Alex Van Dyke
    15:40 30 Jul 20
    After sustaining an injury through cricket I was unable to bowl without discomfort for 18 months before I starting seeing Pippa at Tivoli Chiropractic. Her examination identified a number of problems that had led to my injury and were stopping me from recovering. The subsequent exercise plan has helped me on the road to recovery and I recently played my first game of cricket without any discomfort!
    Would highly recommend Tivoli Chiropractic. They are thorough, professional and friendly.
    Savannah Matthews profile picture
    Savannah Matthews
    09:12 09 Jul 20
    I have been treated by Kelly for two ankle injuries. She was always professional and caring throughout treatments, ensuring I was comfortable and educated on what injury I had, and what step by step treatment I was to expect. Procedures were always fully explained and the results were unbeatable. After only one month of treatment combined with rehabilitation, I was back on the court playing netball. Rehabilitation with Kelly not only helped my ankles to recover but also helped me to prepare to prevent further injury. I now am educated on prevention and strengthening exercises for my condition and am a very happy patient.
    Daniel Hopkins profile picture
    Daniel Hopkins
    12:40 12 Jun 20
    After complaining of having a tight neck and sore back, Kelly's chiropractic care helped me with my pain management and has overall improved my sleep and health. Not only has Kelly's chiropractor skills been very helpful, her friendly attitude and kind nature put me at ease when visiting her for treatment. I highly recommend!
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